Life Doesn’t Come With An Instruction Book. That‘s Why We Have Parents, Mentors & Consultant.
February 10th, 2011 // 10:34 am @ Promod Batra
Charles Schwab… the sixer management concept! The first-ever employees to make a million dollars a year were Walter Chrysler and Charles Schwab in the USA. Schwab once asked a consultant to suggest how he could get more done in one day. The consultant, after spending a week with him, suggested the following: “Every morning, write [...]
Read More »Become MBWA Manager – Management By Walking Around.
February 10th, 2011 // 10:34 am @ Promod Batra
I was fortunate to do my MBA in USA in five years, including three years of work experience. I learnt more by walking around, wondering around and observing around. What I learnt in MBA, it is taught in India equally well if not better. I would strongly suggest, we learn a lot, if our mental [...]
Read More »Think People: Good People. Committed People.
February 10th, 2011 // 10:33 am @ Promod Batra
Ways to Be a Good Leader Begin with praise and honest appreciation. Call attention to people’s mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Let the other person save face. Praise the slightest improvement and praise every improvement. Give the other person a fine [...]
Read More »WORK BANISHES THREE GREAT EVILS: BOREDOM, VICE AND POVERTY.
February 10th, 2011 // 10:33 am @ Promod Batra
Many of life’s circumstances are created by three choices we make: the discipline you follow; the people you choose to be with; and the principles you choose to obey. Look at it in a simpler way which I do: life is like a taxi! The meter keeps on ticking whether you are getting somewhere or [...]
Read More »A Prompt Thank You Is Always More Effective Than A Two Page Letter Of Gratitude Sent A Week Later!
February 10th, 2011 // 10:32 am @ Promod Batra
Self-audit yourself and reflect as to how many thank you notes and thank you calls you make daily. May I suggest you make a resolution today to start tomorrow and keep on doing for forty days-a magic figure-which will turn this into a good habit and will become part of your discipline. Don’t wait for [...]
Read More »Activity Oriented Manager Or Result Oriented Manager Self Audit Yourself Regularly
February 10th, 2011 // 10:31 am @ Promod Batra
During my professional career of forty plus years, I observed two types of managers-result-oriented and activities oriented. Result oriented managers were those who would plan ahead, give priority to each job to be done and then delegate many jobs and do a few jobs themselves. They are not too busy but would focus on following [...]
Read More »Customer Is The Boss
February 10th, 2011 // 10:23 am @ Promod Batra
In Escorts, we were selling tractors, plenty of them through our dealer’s network all over India. We “learnt” from our collaborators, Ford Motor Co., that “Customer Is The Boss”. Nothing new! But we were able to change the attitude of everyone involved in regard to how each team member looks at the customer-Banta & Banto-manufacturing [...]
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